IT Leadership
Guides teams, service priorities, lifecycle planning, and operational improvements with steady communication and clear ownership.
IT leadership | Project delivery | Education technology
Michael McIntosh
I lead practical technology work that connects strategy, infrastructure, service operations, and people. My career has centered on making complex systems more reliable, understandable, and useful for the teams they support.
Profile
Technology leader with a delivery mindset.
I bring nearly two decades of experience across higher education IT, project management, endpoint and infrastructure operations, classroom technology, vendor coordination, and team leadership. I work best where technical needs, stakeholder goals, and day-to-day service realities all need to move together.
Project Management
Translates ambiguous needs into scoped plans, funding requests, vendor deliverables, timelines, and decisions sponsors can act on.
Infrastructure
Experienced with endpoint management, server modernization, cloud-supported operations, device lifecycle, and resilient support models.
Education Technology
Supports learning environments through distance education systems, classroom AV, video collaboration, faculty workflows, and student-facing reliability.
Experience
Career themes selected for a public profile.
Statewide education technology leadership
Coordinates technical delivery across education stakeholders, operations teams, vendors, and service partners. Focus areas include reliable learning environments, clear project execution, practical risk management, and sustainable support practices.
Higher education IT operations
Led project and operations work across endpoint management, infrastructure, cybersecurity initiatives, classroom modernization, team development, inventory practices, and business continuity planning.
Distance learning and campus support
Built a foundation in hands-on support, instructional video collaboration, AV upgrades, inventory systems, Windows and macOS environments, and faculty and staff service delivery.
Credentials
Structured delivery, practical service management.
- Project Management Professional (PMP)
- ITIL Foundation in IT Service Management
- Scrum Master
- Microsoft Azure Fundamentals
- B.S. in Communication, Broadcast and Electronic Media
Contact
Available for the right conversation.
The public contact path can route through LinkedIn, with direct contact details available by request.
Connect on LinkedIn